Smiddle is a software company specializing in cybersecurity, contact center, and telephony software solutions for Cisco. We are constantly working to create products that will help businesses achieve their goals, developing software to optimize and improve the efficiency of contact centers. We help our clients to improve the level of customer service and the efficiency of their contact centers. Smiddle actively collaborates with Cisco in the field of development, is a member of the Cisco DevNet program as a Solution Partner. Cybersecurity solutions help take your protection to the next level. Our contact center software solutions solve such problems as: - recording and storing conversations with clients; - service quality control; - processing messages from clients from popular messengers; - organization of large outbound campaigns; - creation of client scenarios for interaction with agents; - Integration of CRM-system with Cisco Finesse; and many others.