Reach New Levels (RNL), a training and consultancy company, is based in Johannesburg, South Africa. RNL was created in January 2013 by Dawn Williams, CAP-OM, MOS to encourage Administrative Assistants i.e. Switchboard, Receptionists, Clerks, Secretaries, PAs and Office Managers, in Africa and the East to enhance their careers by doing continuous learning and striving to be professional. Reach New Levels is a sole proprietorship and is managed by Dawn Williams. Although RNL is a new initiative, the experience behind the name is from many years of working and training in the secretarial and administrative industry and liaising with the top Administrative Professionals in South Africa. RNL would like to take this experience and work with those Administrative Assistants in Companies who are aspiring to be professional. RNL is flexible and will travel to your company to do in-house training customised to your needs, saving you travel and accommodation costs for your delegates. Training can also be done online where the need arises. All online training requires delegates to complete an assignment in order to get a certificate of competence.