Public Services Ombudsman for Wales / Ombwdsmon Gwasanaethau Cyhoeddus Cymru

www.ombudsman.wales

We have legal powers to look into complaints about public services and independent care providers in Wales. We also investigate complaints that local government councillors have breached their authority’s code of conduct. We have a team of people who consider and investigate complaints as well as work to support good practice by the bodies in our jurisdiction. We are independent of all government bodies and our service is impartial and free of charge. **** Mae gennym bwerau cyfreithiol i ymchwilio i gwynion am wasanaethau cyhoeddus a darparwyr gofal annibynnol yng Nghymru. Rydym hefyd yn ymchwilio i gwynion bod cynghorwyr lleol wedi torri cod ymddygiad ei hawdurdod. Mae gennym dîm o bobl sy’n asesu ac ymchwilio cwynion yn ogystal â gweithio i gefnogi arfer da gan gyrff yn ein hawdurdodaeth. Rydym yn annibynnol oddi wrth bob corff llywodraeth ac mae ein gwasanaeth yn ddiduedd ac yn rhad ac am ddim.

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We have legal powers to look into complaints about public services and independent care providers in Wales. We also investigate complaints that local government councillors have breached their authority’s code of conduct. We have a team of people who consider and investigate complaints as well as work to support good practice by the bodies in our jurisdiction. We are independent of all government bodies and our service is impartial and free of charge. **** Mae gennym bwerau cyfreithiol i ymchwilio i gwynion am wasanaethau cyhoeddus a darparwyr gofal annibynnol yng Nghymru. Rydym hefyd yn ymchwilio i gwynion bod cynghorwyr lleol wedi torri cod ymddygiad ei hawdurdod. Mae gennym dîm o bobl sy’n asesu ac ymchwilio cwynion yn ogystal â gweithio i gefnogi arfer da gan gyrff yn ein hawdurdodaeth. Rydym yn annibynnol oddi wrth bob corff llywodraeth ac mae ein gwasanaeth yn ddiduedd ac yn rhad ac am ddim.

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Founded

2006

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  • Chief Operating Officer and Director of Improvement

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  • Chief Legal Adviser and Director of Investigations

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  • Head of Casework Support

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  • Itc Projects Manager

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