ServiceTarget is a customer self-service platform that lets business users create engaging self-service experiences while reducing support costs by 30% or more. Our mission is to make every company phenomenal at providing self-service to their customers, so that customers can be more self-sufficient and successful online. We believe that every company should be able to rapidly create great self-service experiences, regardless of what backend services and contact center workflow applications a company chooses to use, and that business users should be able to build and evolve these solutions based on inbound contacts and customer insights, without a developer or systems integrator.