Marli Rusen is an author, arbitrator, mediator and investigator in labour relations, human rights and workplace conflict. She provides educational, hands-on training and workshops for supervisors, employees and shop stewards; conflict management systems design and policy development; workplace interventions, such as environmental scans, conflict audits; and investigations. Marli has also been a keynote speaker on workplace/interpersonal dynamics at in-house events and industry-based conferences. Marli holds a B.A. from the University of Winnipeg and an LL.B. from the University of Victoria.