An independent provider of technology research, analysis, and authoring service in the broad area of Information and Communications Technology (ICT). The current focus interest is in Digital Transformation (DX) of the various enterprise, services, and governmental domains. Deliverable documents & services include: * Technical reports and articles * Business, research proposals & plans * Technical reference material * Policies, processes, procedures * Standards & best practices * Service and product specs and briefs * XML/DITA information design & knowledge development * Products and services usability analyses