Choosing a language services provider is a risk you take. If you are new to purchasing translation services and choosing a provider or if you’re wishing to move from an existing relationship, we understand the risk that comes with that decision. How do you evaluate the translation? How do you decide between companies? What exactly do you really need? We help our clients to succeed with global communications with the tools and mentorship we offer our clients....and other Language Service Providers. MISSION: We enable our customers to be able to communicate effectively and ensure understanding in other languages as well as with limited literacy populations. We rely on high-performing employees and team members in a Baldrige focused culture, excellence in translation management, cutting-edge technologies and mentorship of our customers in partnership with them as their Trusted Advisor and First Call for multilingual communications, technology strategies, and health literacy writing. VALUES: o Exceed Customer Expectations o Support and respect of our linguists o Committed to Personal Growth and Learning o Dedication to Continuous Process Improvement o Striving for Performance Excellence every day o Advocacy of effectiveness of communication for the the end user CORE COMPEENTENCIES: o Mentorship with Clients with defined tools, objectives and measurements for their management of global communications o Technology and Solution Advising o Translation and Translation Management o Process Management