Heron Managed Services offers 'IT At Your Service'. Founded out of a legacy of security services from the owners of Bates Security, Heron provides smart technology solutions to businesses in Lexington, KY and beyond. We help clients improve operational and individual efficiencies by leveraging a well-managed IT infrastructure, backed by enterprise-level tools and automation alongside our expert support and advice. The professionalism of our team, combined with the unique functionality of our network management and workflow platforms, ensures we deliver a fast, exceptionally reliable, and exceedingly accountable service to our business clients.