We have a hypothesis that when you have happy employees, customers + candidates you get financial growth. HATCH quantified is an ops accelerator to help you digitally transform by tracking your investments to the financial metrics your company runs (EBITDA, Margin, Revenue). It is how you measure the financial health of your company and digital can help strengthen all of them. Strategy is good but execution is better. We have a unique model that is not hourly based, rather operational deliverable-based. You want compounding interest from your investments and the execution of the right digital strategy helps drive new, healthier margin revenue while avoiding costs internally across your organization. Not easy. You need to adapt and change from the inside out, due to the external forces of changing employee, customer and candidate behaviors coming from the outside-in. You need to literally change your long-standing internal operations and modify them to mirror the process of customers and candidates. Doing that makes you an easier-to-do-business-with-business. Prioritize your operations around the people of your business and good things happen. The financial outcomes you seek are a natural byproduct. Your business requirements are defined by your customers + candidates. Your employees are the ones stuck in the middle. Will change be easy? Nope. Will it be worth it? Yes...and we will prove it. This transformation will require changing behaviors across your organization. Sales, Customer Service, IT, Marketing, HR. These departments have a major impact on your bottom line and have the biggest impact on CX. Does it not make sense to identify Enterprise Digital KPIs for each that align to the financial targets of your business? Humanize the digital experiences for the people of your business. Better outcomes await.