Hearts and Minds is a brand, research, experience and design company. www.heartsandminds.solutions We combine creative services with consulting services. Hearts and Minds solutions are delivered using the EMPACT framework. EMPACT is a research experience and design process which allows a business to embody their customer’s world, heart and mind. To find out more visit www.empact.world. Hearts and Minds team includes technology advisors, researchers, user and customer experience design, art directors, filmmakers: Creative and marketing services: Daniel Mayne, Bernadette Fingleton, Shanti Rajini. Advisors Abi Bellamkonda- Technology. Hearts and Minds past and present clients include: AstraZeneca Merck Mundipharma KinCare Uniting Catholic Healthcare Bupa NRMA Commonwealth Bank SVX Group Westpac Calypsi Central NSW Tourism Tropical North Queensland Tourism Tourism Australia Forbes Shire Council Oberon Council