A full-service, independent insurance agency serving the families and businesses of Central Massachusetts. With all the challenges facing families and businesses today, no one has time to become an insurance expert. The experienced staff at Northwood is here to service you. This service starts with finding the right insurance provider for your needs. We compare and contrast multiple insurance companies to find the best value for your assets. Once you are a client, our dedicated customer service agents are only an email or phone call away. Most of our service agents have been part of our team for over a decade. This means that you will work with the same agent who will consistently and professionally help facilitate your insurance questions and problems. Northwood Insurance: Protecting what is important to you.