KCM Group is the overarching brand of the KCM Systems, KCM Survey, KCM Academy, KCM Professionals and KCM Futurelab brands. KCM Survey - offering online and real-time customer and employee satisfaction surveys and putting the voice of customers and employees in the right place in organizations. (www.kcmsurvey.eu). KCM Academy - optimizing the human factor by providing training, e-learning and gamification for customer professionals and executives (www.kcmacademy.eu). KCM Professionals - improving processes, systems and strategy through audits, consultancy, project management and interim management. (www.kcmprofessionals.eu). KCM Systems - developing and maintaining innovative software applications to support clients in data collection, visualization, optimization and analysis. KCM FutureLab - innovates and benchmarks through knowledge sharing, white papers and events. Are you interested in what we do? Visit our website: https://kcmgroup.eu.