Customer Success Source is a consultancy and training business in the field of Customer Success. It is owned and managed by Katy Batley who has over seven years' experience in the field, specializing in the Cyber Security and IT Software markets. Katy's experience and desire to share and inspire others has led her to multiple speaking opportunities at Customer Success conferences, featuring on podcasts, writing her own blog, and even contributing to an e-book. Whether you are B2B, B2C, SAAS or Perpetual License or nothing to do with software; Customer Success has a place in your business. We can help you with: Preparing for a Customer Success job interview Planning your Customer Success strategy Training your Customer Success team Training your Customer Support Team in Customer Success Training for Departmental CS Managers and Directors Presentations on the value of Customer Success for The Board Growing your Customer Success Network + much much more... just ask!