With customers in 17 states and growing, Call Assist 24/7 has on-site teams raving about its ease and efficiency. Call Assist 24/7 is an interactive voice response system with 2 major components: Call Answering System -visual voicemail -resident alerts -all-caller announcements -email notifications & more Smart Mobile Tools for Emergency Maintenance and Courtesy Patrol - masks phone number of technician / courtesy officer - easy on-call scheduler for maintenance - request photo/video of resident's issue to verify it's an emergency - photo of responding technician sent to resident so they know who to expect - audit trails hold all communication and photos, notes, etc. - select English or Spanish for maintenance tech's mobile interface - resident survey sent upon job completion Call Assist 24/7 also offers an add-on service to further communication with residents, Message Assist. This allows you to message residents via text, email or voice message. Use the automated voice options or easily record your own! "Truthfully love, love, love your system. One of the best, easiest & most efficient systems I've used in my 10+years in the industry. 10/10 recommend!" - Johnny Mendez, Dallas, TX Interested in finding out more? Contact cwilson@centralmediasolution.com for a live, no-obligation demo.