We offer decades of experience in the home improvement market, paired with a truly different hands on approach to problem solving to deliver significant change at pace and scale. We focus on your business, your processes, team interactions and various customer journeys - and there are more than one customer in every business, and challenge them offering practical solutions that will make a difference. We take time to explain and get buy-in ensuring that teams are clear how to land new ways of working and initiatives. We take time to understand you, your customers as everything is personalised to your teams and your business We take ownership and commit to making sure the changes are adopted and implemented We become part of your team but when our work is done we leave your team able to move forward without additional support - though we will check back over time to make sure all is well Where necessary we focus in on the root cause of issues and work with the teams to create strategies that correct and avoid them