NovaTel Systems is a software company which provides products and services to telecom carriers to help them get the best out of their interconnect business. Our Control Centre suite of products assists carriers with; • Monitor traffic volumes and quality (ASR, ACD, etc) via destination, carrier and trunk. • Trunk bandwidth utilization • Drill-down capability to individual phone calls • Excellent fault diagnosis • Dispute resolution • Revenue assurance Users access information by web browser, desktop widgets or Smart Phone interfaces. Email and SMS alerts on critical issues allow for rapid response.