Customer Sense is a training and consultancy practice based in Northern Ireland. As the name suggests, training and consultancy will be focused on the customer and will make sense! Today’s economic climate is a real challenge for everybody and especially for the business owner. That’s why it is even more important to invest in training so that your people (and your business) have an edge over your competition. After all, you want to keep your existing customers happy as well as try to find new customers. Most of the training courses have a marketing element to them. In “Finding New Business Customers”, traditional offline approaches are tackled as well as the most uptodate techniques of online marketing. Once you have found your new customer, you need to be able to sell your product or service so “Successful Sales Training” will help you there. Marketing consultant Lynda Willis manages the business. She has over 20 years' experience working in the marketing industry, primarily in the Northern Bank but more recently with the Southern Regional College and the Oxford College of Marketing. Lynda designs and delivers some of the courses herself but she uses hand-picked associate training consultants too. She oversees the marketing consulting side of the business.