NeedStreet is an online cloud-based platform aimed at improving healthcare by connecting patients and healthcare providers. This engagement with patients can be facilitated by enhancing the online visibility of healthcare providers or developing a web presence. This is now possible by NeedStreet’s web services and mobile apps, which have been developed for healthcare providers specifically to cater to the needs of their patients. As a SaaS (software as a service) platform, NeedStreet seeks to address the need for better quality personalized healthcare, which would foster better relationships between patients and their healthcare providers. The online platform serves as a marketplace for patients and healthcare providers to engage with one another. NeedStreet also provides our clients, mainly individual healthcare providers or clinics, with a unique identity or a Virtual Practice to promote continuous care between hospital visits. The Virtual Practice is a dynamic web presence which can be customized for the client and is equipped with a number of features that enhance patient engagement and health record management. Our vision to help healthcare providers to deliver dedicated care to their patients remotely stems from previous experiences in both healthcare and web product development. With a growing online community and web services, NeedStreet provides a medium to promote easy and accessible healthcare services.