Perfect Solution provide outsourcing solutions and services which help our clients to be more efficiently in managing their business information and associated processes. Our solutions and services putting your information to work by delivering the right content to the right user at the right time. Our customers accelerate their time-to-market, increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs – improving their overall competitive advantage. We provide the best quality call center process outsourcing for our clients by focusing in two main quality. The first one is continuously sustaining, rewarding and developing highly skilled teams. The second one is continuously following the best practice and latest technology. Perfect Solution provide wide range of services including both inbound and outbound calls supported with (SLA) & (KPI’S). We provide bilingual services in English and Arabic. As specialized in business process outsourcing, we understand the customer’s sensitivity in the dealing with the various providers. From this perspective we build the suitable process, team for each client to provide the following services: - Inbound Services and Sales - Outbound campaigns B2B and B2C - Technical support We provide clients with: - Higher quality telephone and web-based customer service and sales operations - Lower base operating costs - Maximum customer value We deliver through: - Specialized computer telephony technologies - Call center development experience - Human resources management and process expertise Perfect Solution is your right partner helping your organization to achieve business objectives with greater cost efficiency and risk mitigation and we acts as an extension to your company; its trained and certified agents fulfill all your needs, 24/7.