Humany was established in 1999, and is now a market leader in the Nordics in cloud-based customer service solutions on the web. In July 2017 Humany was acquired by Telia Company. Humany’s solution is so much more than a FAQ or internal search engine. With our self-learning and semantic capabilities for channel management, Humany is a comprehensive solution, and your new friend on the journey to improved customer service − both externally and internally. The Humany platform is used by millions of users every month, on some of the largest sites in the Nordics. Our clients include Telia, SAS, SEB, Com Hem, Trygg-Hansa, PostNord, CDON – and this list just keeps on growing.