Accredited ITIL and ISO/IEC 20000 training and Service Management Consultancy Classroom-based Training: Accredited by several Examination Institutes Experienced trainers and consultants, with many years of practical experience Flexible training and after-training support, without the overheads of the larger training companies. In house training at an economical cost, delivered at any location. On-site Consultancy: Helix Consultants have many years of practical experience in all aspects of Service Management and IT governance. Working with clients in global organisations, central and local government, universities and smaller organisations, we provide the expertise you require to progress your improvement initiative. We ensure that your own staff are fully involved, and able to carry on with the project after the Helix consultant leaves. Best Practice Building Blocks A revolutionary approach to providing consultancy Delivered using an online coaching system, the Best Practice Building Blocks consultancy package delivers all the benefits of having a consultant support your IT Service Management improvement initiative, but at a considerably reduced cost. Dramatically reduces staff effort - provides skills and tools to increase your staff capability now and for the future More economic than a fulltime onsite consultant Encourages an inclusive approach to ensure your staff ‘buy in’ to the improvement cycle First module free!