Balancing cost & time out of the business with achieving a serious return on investment, and a sustainable change in skills & business performance, does not always go hand in hand. At Harper Craven, you’ll find that you can have all these through our ability to innovate when developing skills, assessing talent or changing business culture. The following key principals drive our total commitment to meeting our clients needs. SUPERIOR MEASUREMENT & SUSTAINABILITY: Our capacity to measure is unsurpassed. Agreeing with you the behavioural and business improvements to measure and make the change happen in the real world. Helping you to put in place the mechanisms that will leave a legacy of change you can own long term. BALANCING TIME/COST vs NEED – BLENDED DELIVERY: Methods can include workshops, 2-3 hour master classes, facilitated sessions, modular accredited programmes, 1-2-1 coaching, remote coaching, webinars & virtual classrooms, assessment centres, virtual assessment centres, or trainer the trainer schemes. EXPERIENCED & CREDIBLE – THE RIGHT PEOPLE FOR THE RIGHT JOB: Our global matrix structure is quality assured by our Senior Programme Directors. All of our consultants have valid operational backgrounds, to guarantee trainer credibility, deliver sustainable solutions that really work and ensure measurable outcomes are achieved, every time. EASY TO PARTNER: So this must have a complicated model supporting it? Wrong. We’ve been developing people and businesses for over 30 years, which means we can truly get under the skin of an organisation quickly, to affect results without treading all over what is already in place or taking up your time unnecessarily. CORE SERVICE AREAS: Leadership & Management Sales & Key Account Management Talent Identification, Assessment & Development Customer Service Business Skills & Personal Impact Qualification provision: - ilm qualifications - Management Apprenticeships (ROATP Main Provider) - Sales qualifications