AusAsia Training Institute provides a suite of specialty programs for your multi-cultural workforce. With a very diverse background from Audit and Risk Management (Chartered Accounting experience) to highly effective Corporate Training Exposure especially in Asia and Australia, Rachael Mah and the team combines nearly 3 decades of industry experience to serve Australian and multinational clients with a global presence in Asia, the fastest growing region in this 21st Century and beyond. Effective cross-cultural business communication skills to complement your personnel's functional skills are essential for any ambitious and progressive organisation to acquire. Our proven courses are specially designed to improve your company performance within a multi-cultural workplace, be it with your customers in Asia or with local Asian customers within Australia. Rachael Mah, Founder and Principal Trainer, is a specialist corporate trainer, based in Melbourne, from Asian heritage, with more than 25 years of hands on Asia Pacific Audit, Risk Management and Corporate Training expertise. She has worked in numerous highly reputable regional corporate management and training roles involving cross-cultural teams with large Australian and Multinational firms based in Australia, Asia, USA and UK. Rachael will share with you and your organisation a set of ‘Tips and Tricks for doing successful business in Asia’, but most importantly, you will learn the secrets of how to work and collaborate very well with cross-cultural teams to achieve and/or exceed your organisation's corporate goals. Our goal in AusAsia is to help you unlock the full potential of your workforce to: Increase customer satisfaction Increase the business value per customer Increase cross-cultural staff engagement and retention Increase staff productivity and personal effectiveness in the workplace Increase business bottom-line performance