A Solution Provider for Public Safety Agencies looking to break the mold (and the bad habits that come along with it). Founded by two Communications Center Managers and specializing in 9-1-1 Dispatch Center operations and efficiency, the RFact Team has the experience, perspective, and bold thinking to turn your weaknesses into strengths. A bold new vision for Emergency Dispatch. Dynamic. Experienced. Focused. Innovative. Honest. Fearless.