Need help with better connecting and communicating with your audience, customers and community? Let's talk. My name is Ida-Emilia Kaukonen. Community Manager and Social Media expert by day & mind reader and cult leader by night. The cult part is not a joke. The part that I would only do it by night is. So, if you want to hear a professional's tricks in creating an addicted, engaged community, I am the one you want to hire. Here's what I can do for you: COMMUNITY MANAGEMENT Advice, operate and develop your community management strategy with my experience and know-how. SOCIAL MEDIA Aid with your content planning and growth strategy. Explain the intricacies and complexity of both Social Media algorithms and user behavior. CUSTOMER SERVICE Coach you in all the methods that have allowed me to successfully manage hundreds of customers and keep them retained. Train and teach you the best ways to offer customer service and support with the highest quality. PUBLIC PERFORMANCE & NETWORKING Are you afraid of stepping on the stage? Want to make a good first impression? What kind of actions and movements will help you to charm your audience, whether you want to speak live or talk to your camera? PSYCHOLOGY AND X-FACTOR There is a reason why business dinners are so popular – and why we give business gifts. Let’s take a deep dive into the psychological factors in successful business networking. And, let’s talk about how you can benefit from the neuroscience behind social media addiction and FOMO effect when building your community. BODY LANGUAGE & LINGUISTICS What does your handshake tell about you? How much is too much eye contact? What does it mean when your business partner is rubbing his nose with his middle finger? And, how can we mirror our online community’s behavior in order to build trust and bond? All this and so much more. Contact: ida@blackthornvisions.com