We are committed to saving lives. We are Shield Training, and we ensure that every single person who attends our First Aid training courses can confidently deal with an emergency. We want to help you save lives. Shield Training’s educators are on road Paramedics, and deal with life threatening emergencies every day. We rely on our emergency medical experience to deliver the highest quality training, and our focus is empowering the community to help save lives. DID YOU KNOW: The average ambulance response time in NSW is over 11.4 minutes. In an emergency, would you know what to do before the ambulance arrives? Shield Training is a Veteran owned and operated business. Discounts apply for all Emergency Services, Military Veterans and ADF Personnel. Always have, always will.