CirriusImpact is the latest offering from CGS, an industry expert in Contact Center solutions and integrating high-end functionality from companies such as NICE Systems and Presence Technology. CirriusImpact provides the most complete, reliable, and dynamic Multi-channel Contact Center Suite to assist our clients with exceeding their goals of providing the highest quality, performance, and customer satisfaction in their individual markets. Being at the forefront of technological advancements, CirriusImpact is designed as a cloud-based call center solution that is modular and easy to install, deploy and support, while still offering feature-rich functionality. Your system will be hosted on CGS’s state-of-the-art, secure data center that was designed in accordance with government specifications. With CirriusImpact, you will get the benefits of state-of-the-art solutions without requiring expert staffing to support them.