Customer Intelligence Research that Calculates Results! Industry analysts at http://www.HypatiaResearch.com deliver high impact market intelligence, industry benchmarking, best practice, market size & forecast, and vendor selection research for how businesses use technology and service providers to capture, manage, analyze and apply customer intelligence to enhance performance and to accelerate growth. Coverage areas: CRM, Social, Business Intelligence, Customer Analytics, Marketing Automation, and Information Management, GRC, Customer Data Integration and Quality. Since its inception by co-founder Leslie Ament in 2001, clients have relied on Hypatia for industry insight, expertise and independent research for guidance in assessing various technology and service options. Like our namesake, Hypatia, we are committed to Calculating ResultsTM for our clients. Hypatia of Alexandria (c. 370-415 AD), invented several scientific devices--the astrolabe, planesphere, and hydroscope (hydrometer). These instruments were used to calculate the distance between planets, the position of visible stars at any time of the year, and the gravity of liquids respectively. Hypatia was the first woman to make substantial contributions to the development of mathematics, astronomy & philosophy. C.2001 Hypatia Research Group, LLC. All Rights Reserved. T: 781-862-5106 � F: 781-861-9142 � E: ZGR@HypatiaResearch.com www.HypatiaResearch.com � http://store.hypatiaresearch.com