Heather Hansen Presents Win With Words: Communicate Credibly. Build Trust. Lead with Confidence. Heather Hansen knows how to communicate to win. She’s communicated her way to success as a lawyer, an advocate, a counselor, a mediator, and a TV host. Heather draws upon her personal experiences in the courtroom and in life, as well as her psychology degree, her training as a mediator, and the most current research, to lead participants to their best communication practices. Her communication assessment allows individuals and businesses to capitalize on their communication strengths and address the weaknesses. Heather’s presentations are interactive, unforgettable experiences that leave participants better able to communicate credibly, build trust and lead themselves and their teams with confidence.