River Region Technical Solutions was founded to provide managed IT support for small to medium sized business customers, at a reasonable price. Managed IT Services include: full service IT help desk supplemental IT support to augment existing staff remote IT support for companies that don't have an in-house IT department antivirus management for computers, servers and mobile devices System Repair and Troubleshooting Services Include: Hardware repair/upgrades Virus and Spyware Removal Operating System Repair/Load/Upgrades Software Installations Peripheral Installation Network and Cable installation (Wired and Wireless) System Engineering (Server Support) Initial server setup and operating system load Server security hardening Operating system maintenance (patches/upgrades) Configuration management Network, user and group accounts Active Directory Network Engineering Firewall, Router and Switch Installations Firewall, Router and Switch Configurations Network Designs Network Cabling Category 5/5e Category 6 Fiber Policies User Agreement policies Network Usage policies Disaster Recovery policies