Excellent customer experience creates brand loyalty, affinity, and drives revenue. The New CX Certificate Program offered through UW-Parkside Executive Education, may be one of the most important investments your company can make. Whether you attend the 4-day in-person sessions or join us for 8 modules online, you will learn to understand how customer's feel about your company based on their experiences. You will develop deeper customer insights and learn how to integrate innovative digital methodology that will make your organization stand apart from the competition. The UW-Parkside CX Program for Executives is designed by industry experts and recognized leaders for professionals seeking advanced skills in this fast-growing discipline. Classes feature a hands-on, interactive approach designed to provide the skills required to lead your company’s new customer experience culture.