My primary focus is on improving web site performance and increasing revenue by driving visitor and customer satisfaction in the online environment. I've worked with more than 30 businesses ranging from blue chips to startups in retail, education, food and drink, travel and leisure, finance, media, B2B, legal and the list is growing. As a consequence I'm able to transfer learnings and fresh ideas across industries where relevant. I'm proud to have worked with many of my clients for several years and much of my work comes from referrals and repeat business.