CtrlX Global Services Pvt Ltd is a Consulting & Training firm founded by a team of experienced practitioners that are driven by their passion for ‘Service Excellence’. The team has decades of hands-on experience of delivering results in some of leading services organizations of the world. We offer niche Consulting & Training services in the areas of Customer Experience, Operational Excellence. With our unique ability to seamlessly integrate customer intimacy, process expertise, leadership development and people transformation we can set organizations on a rewarding journey towards increased revenue, reduced cost and a delightful customer experience. Our services targeted towards medium and large enterprises in the service sector. We help companies develop & execute their business transformation strategies with particular emphasis on customer experience management, Operational Excellence and change management talent development. Our Customer Experience Transformation consulting practice helps clients effectively design and implement their end to end customer experience strategy. This will help organizations develop a differentiated service and will have a direct impact on the top-line revenue through increased customer loyalty and customer profitability. Our Operational Excellence Consulting  practice is focused on driving a continuous improvement culture at all levels of the organization; we help organizations meet their business goals of bottom-line profitability through cost reduction & enhanced productivity. Lean Six Sigma is one of our core strengths, with over a decade of LSS training & deployment experience across 15+ countries, we provide the best in class LSS training and deployment services. Consulting Services: Customer Experience Management Operational Excellence Learning Services: LSS Training - All Belts Data Management & Analysis Customer Experience Management Design Thinking Creativity & Innovation Change Management People Transformation Coaching for Performance