Shortcut provides clients with a complete 360-degree view of their customer’s experience. This industry leading customer satisfaction and follow-up process centralizes all Customer Experience Management services and reporting within a unified web-based. We are recruiting for Technical Support and Customer Service Representatives. We are looking for customer champions who will provide world class customer service by connecting to our customers and who enjoy solving problems imaginatively and resourcefully. Are you someone who goes above and beyond to wow your customers? Do you thrive in a fast-paced, performance and sales driven environment? Would you love to be an ambassador for Shortcut in delivering what’s next? If so, you should consider a career with us today!