Being a manager is one of the most challenging roles a person can take on in their professional life. When done extremely well, it catapults a person into career success and unlocks a team’s full potential. Yet, few people are provided with real training, coaching, or tools on how to manage well. In this landmark book, James Potter and Mike Kavanagh dissect every aspect of becoming a top-tier manager and distill it into practical tools and techniques—perfect for brand new and experienced managers alike. Clear, insightful, and eminently approachable, The Successful Manager is like sitting down for a cup of coffee with a world-class mentor who offers you the keys to mastering the art and science of successful management. The Successful Manager Chapter 1: Why Become a Top-Tier Manager Chapter 2: The Seven Characteristics of Great Managers Chapter 3: Setting Goals and Expectations for Your Team Chapter 4: Prioritization, Delegation, and Time Management Chapter 5: Coaching, Feedback, and Writing Reviews Chapter 6: Tailoring Your Management Style Chapter 7: Motivating and Inspiring Your Team Chapter 8: Managing Laterally and Managing Up Chapter 9: Hiring and Terminating— Building the “A Team” Chapter 10: Managing Remote/Distributed Teams Chapter 11: Unexpected Challenges That New Managers Face Chapter 12: Managing Through a Crisis Chapter 13: Determining If It Is Time to Leave Chapter 14: Parting Advice on Your Journey to Greatness