The Coalition of Services Industries (CSI) represents the interests of the dynamic American service economy, which employs over 75% of the workforce and generates three quarters of national economic output. Since 1982, CSI has created greater public awareness of the major role services play in the U.S. economy, and it has shaped domestic and international economic policies on behalf of the services sector. The broad range and diversity of the U.S. service economy is reflected in CSI's membership, which includes major international companies from the banking, insurance, telecommunications, information technology, logistics and express delivery, audiovisual, retail, and other service industries. CSI members conduct business in all 50 states and in more than 100 countries. CSI's goals include expanding the multilateral trading environment to include more countries and more services, enhancing bilateral services trading relationships, and ensuring competitive services trade in the global marketplace. To achieve these goals, CSI has launched a number of initiatives in areas of international trade, investment, regulatory policy, statistics improvement, electronic commerce, and others.