Custo.tech combines the best of Customer Service and Technology, our goal is to provide your agents with automation and knowledge that optimize the customer journey within your brand. We are not a traditional callcenter, we are not an easy outsourcing company; We are concerned about the Omnichannel experience, the real "Customer First", the pay-per-use, the flexible services, Social Networks, extended hours, Reporting or analytics and above all that we always want someone to be on the other side. After 5 years helping leading digital brands, we consolidate with custo.tech the four specialties of our sector to continue accompanying your needs and those of your clients: - DIGAMELÓN: BPO and service outsourcing, the digitized contact center, redesigned in a flexible and specialized way. - HELPING: Focused on our flagship platform, Zendesk, increasing satisfaction from all possible, integrated and optimized contact channels. - SCHOOL: Education and consulting center, created to transmit the knowledge acquired over the years and train your agents in our Customer Success Academy. - TECNOLOGÍA FAMILIAR: All the necessary platforms to make your ecommerce shine and integrate new systems.