VIRASEC provides all the support your company needs for an annual fixed rate. Our feature product, VIRASEC Icon Services, provides an unlimited amount of both remote and on-site support, available 24 hours per day, 365 days per year. Complete Network and User Support Our combination of superior end-user support, hardware monitoring and maintenance, and network administration is a total outsourced IT solution for small to mid-sized businesses, organizations, schools and municipalities. VIRASEC Icon Services ensures your employees have the access to the resources and assistance they need, when they need it. No Limits Unlike other providers, we don’t impose limits on HelpDesk calls, remote support or on-site visits. Unlimited installations, set-ups and upgrades of workstations and peripherals are included, as part of VIRASEC Icon Services, as is consultation, vendor-management and disaster-recovery services. Always Platinum Support VIRASEC doesn’t rely on service tiers or upselling. We offer one service level: everything your business needs at a low, annual, fixed rate. No matter how much service is required, you can depend on your IT support expenses remaining constant.