We offer Pivotal Relationship ® and Business Analysis consulting services, and concentrate on projects involving Relationship CRM customization, Crystal Decision's Crystal Reports ® creation and work-flow analysis in CRM systems. The owner, Ales Eisner, has over 10 years of Pivotal Relationship CRM experience, both as Programmer and Business Analyst, 10 years of Crystal Reports design experience, and 8 years of business analysis work.