CONSTITUENT EXPERIENCE: Engagement marketing meets user experience Your biggest fans are out there. I can help you reach them. With ten years of experience in marketing and engagement, I've helped universities, non-profits, companies and programs connect with targeted audiences—more effectively, more passionately, and with heart. I bring a digital-first orientation to an empathy-based problem solving approach. I've launched national brand campaigns, driven incredible attendance results and helped to set new fundraising records for the causes that matter. My job is to help you tell the stories that others will want to tell. (Please note: Lux Operations, Ltd. is the new name of the entity formerly known as Luxlab. There are many Luxlabs. There is only one LuxOps.)