The United Nations Regional Information Centre (UNRIC) services Western Europe and provides information and documentation to the countries of the region. Its information outreach activities extend to all segments of society and joint projects and events are organized with key partners, including governments, the media, NGOs, educational institutions and local authorities. UNRIC also disseminates information materials, major UN reports and documents, press kits, posters, fact sheets and brochures. A Reference Library, open to the public, maintains a collection of UN documents and publications in English, French and Spanish, as well as information materials available in other West European languages. UNRIC regularly responds to all inquiries by telephone, e-mail and postal mail. A common UNRIC website is operational in 13 languages of the region: Danish, English, Finnish, French, German, Greek, Icelandic, Italian, Nederlands (Dutch/Flemish), Norwegian, Portuguese, Spanish and Swedish. Each language site gives information about the most important current UN-related events, activities and observances, as well as UNRIC and UN family programmes in the region.