Decided to develop cloud base Windesk software platform to be used the unified contact center, operational / business process management and ITIL base itsm products and solutions. Addressing WinDesk solutions on such as help desk, call center - contact center, it service desk, asset management, facility management, fleet management, live Chat, issue & task management application areas. To create the partner channel to sell WinDesk products in private and goverment segments. Providing sectoral and/or specialty solutions for insurance, banking, goverment, e-commerce, service, local goverment, health, durable goods.