Blig Consulting LLC is a privately held organization established in Puerto Rico since 2014. At Blig Consulting, we are fully committed to help companies to improve their processes, maximize their resources, cut operational costs, and to add value to the organization by providing cutting-edge Information Technology, Project Management & ECM professional services, advanced advisory and knowledgeable experience. That’s our passion: to be an asset, not an expense. The IT & ECM professional services that we provide are: * ECM infrastructure assessment, auditing and process maximization (workflows) * IT & ECM infrastructure architecting and design enterprise systems architecture * IT infrastructure assessment and process improvement * IT Project Management and Business Analysis * Planning, design, implementation and post implementation support on ECM and systems reengineering and upgrades * Technical analysis and assist in the design and deployment of new ECM & IT solutions * Technical IT recommendations, explain current and future system capabilities, and provide realistic work effort assessments * Mentoring, coaching, assisting and providing the necessary leadership as needed to improve Service Desk Key * * Performance Indicators (KPIs) and Service Level Agreements (SLAs) * Web Design (design, development, hosting and maintenance) * Social Media Marketing Strategy * Smart devices (iPhones, iPads, Androids), PC and information technology trainings We deliver customer-focused information technology solutions through innovation and collaboration with those we serve in the public and private markets.