After a decade of success in the Telecommunication sector, DBSS was founded in 2012 with the foresight to identify hitherto-untapped opportunities, especially in the IT, Education and Finance sectors and the vision to transform those opportunities into a well-oiled mechanism for delivering lasting value to clients requiring end-to-end business management solutions. DBSS is a global business process outsourcing company with deep industry and business process knowledge, a partnership approach and comprehensive service offerings that enable us to deliver business value to all the leading and growing companies. We offer a wide range of services across Banking and Financial Services, Telecommunications, , Insurance and Retail management services. DBSS very finely weaves across services through the customer lifecycle including customer acquisition, customer care, billing, collections and transaction processing. Vision: To deliver world-class services that will consistently meet and exceed our customer's expectations in a cost-effective manner, thereby becoming a leader within the BPO Space. Mission: To create world-class capabilities to ensure effective and efficient delivery to our customers by relentless focus on continuous improvement, leading to expansion of our business proposition. Values: Collaboration : Inculcate team spirit; work as a team. Innovation : Think beyond and improve the way you work. Integrity : Do the right thing; take the right action. Knowledge Sharing : Know the right things; share what you know