This call may be monitored or recorded for quality assurance. Founded in 2001, Applied Business Technologies supplies analytic and call recording solutions to enterprises across markets in the contact center industry. Sales and consumer relationships are developed by partnering with world class hardware and software technology organizations, offering superior integration with leading business phone systems. Applied Business Technologies empowers an organization providing options of real-time data monitoring, full or selective recording, quality assurance integration, speech analytics and performance or workforce management across VOIP and traditional telephony platforms. Tap into the power of call recording to deliver customer satisfaction. Generate new streams of revenue with integrated call recording tools, offering a complete solution for an organization. Just ask us how!