IT Support We are prepared to go the extra mile when it comes to our IT support service. We offer: A dedicated Service Desk, that serves as a single point of contact to report problems, log service requests and address queries; Remote support for the majority of your IT problems. This means that no site visit is required; Unlimited remote support is available via the telephone or e-mail; and Three ways to contact the Service Desk; via the telephone, e-mail or the web portal. Our solutions include:Anti-virus solutions; On-site and cloud back-up solutions; PBX systems; Internet connectivity; E-mail and web hosting; and E-mail and internet security.