PSG partners with automotive manufacturers and their dealer networks to improve retail performance, customer retention, and operational efficiency. This is done through: People - an organization’s greatest resource, Process - the starting point for delivering consistent experiences and sales results, and Leadership - strong leadership ensures sustained success. Since 1994, PSG Canada has worked with over 10 automotive manufacturers across 6 countries, and continues to successfully train 1000s of Management and Frontline Dealership Staff each year through Virtual and Instructor Led Training, as well as on digital and eLearning platforms. Additional services offered are In-Dealership Consulting/Coaching, Mystery Shopping, Facilitation, Consulting, Process Improvement, Instructional Design, and Communication Strategies.