The Sir Galloway Treatment Every garment is gently and carefully cleaned in an environmentally-friendly process. With the most thorough procedure in the industry, we carefully inspect your garment by checking the buttons, looking for spots, open seams, or pressing imperfections. Finally, your garment is carefully assembled and packaged for pickup. Our tracking ticket even has your name on it so there is no way for it to get misplaced. A little extra work that goes a long way in making sure we deliver a garment that's ready to wear. The Sir Galloway Guarantee We will provide our customers with a quality product, on time and ready to wear. If we fail to have your order ready on time, we will deliver the order to your home or office, plus your order is free of charge. If you are not satisfied with the quality, we will clean and press the item again, until you are satisfied.