New Concept Tools was started by Harry Prescott in 1978 in a small workshop located in the rural town of South Barre, Massachusetts. Today, New Concept Tools are still being designed and built by people with decades of experience in various utility fields. All of our products are time-tested and field-tested and will stand up to the toughest jobs. We think you will agree that this is the finest line of waterworks hand tools and specialty products available. WE GUARANTEE OUR PRODUCTS AND YOUR SATISFACTION. All products sold by New Concept Tools are guaranteed to be free from defects in materials and workmanship for a period of one year from date of sale, provided such products are used properly and for their intended purpose.