WHO WE WORK WITH Canadian based, we work with all customer service types of businesses across North America that recognize the need for impactful Client Experience, Quality Assurance and have a desire to increase client trust. BUSINESS OUTCOMES WE PROVIDE Measured assessments that provide unbiased feedback Confidential results Customizable Assessments with the client's direct input to the process QHA Clean Certification (builds Trust in the customer service new normal) Emotional Quality Response Assessments (EQR, now more important than ever!) Mystery Shopping Increase client experience and profits Always open to new projects/ideas HOW WE HELP OUR CLIENTS Our collective team strength allows for intellectual insights and works well with your existing practices. We seek to assist with proactively dealing with things like social media reviews and positively influence everyone’s experiences. Our team-oriented process creates a system for our clients by providing strategic objectives and a system to deliver unbiased feedback/certification. This assists your group with the data needed to enhance your business model. WHAT OUR CLIENTS SAY “In pursuit of the highest standard, we looked for a company to help build a custom inspection program and then execute the program. We choose QHA.” T. Davis Read and learn more - https://www.qhafirst.com BOOK A 15- MINUTE CALL / ZOOM It is worth a 15-minute call to see if we can be a valuable resource for your company.